FAQs

What methods of payments do you accept?

TPP Web Team2019-03-27T10:20:08-04:00We accept Visa, Mastercard and Paypal.

Who will be delivering my Order?

TPP Web Team2019-03-27T10:20:08-04:00All orders ship usually using either United Parcel Service or FedEx. You will be given the choice at checkout of what shipment service you wish to use.

When will I receive my order?

TPP Web Team2019-03-27T10:20:08-04:00Orders placed with our online store will be shipped within 72 hours, depending upon product availability.

Will I be able to track my order?

TPP Web Team2019-03-27T10:20:08-04:00You will receive an email confirmation with order tracking numbers when shipped.

Why don’t my logins work?

TPP Web Team2019-03-27T10:20:08-04:00We recently updated our website to a more robust and secure platform. If you find that your logins don't work, click the MY ACCOUNT link then under the LOGIN box click the 'LOST PASSWORD?' link to reset your password.